What does escrow mean on Yaqeen?
With Yaqeen escrow, the buyer pays through the order process and Yaqeen reviews payment before the seller ships. Funds are held in a designated business bank account. Yaqeen is not a bank or payment processor. The arrangement follows the published terms.
When is the seller paid?
Yaqeen checks payment before the seller ships. Inspect the item within 72 hours of delivery and confirm receipt or raise a dispute. Funds are released following buyer confirmation or an inspection-window review, subject to the published terms. Dispute outcomes depend on evidence; they are not guaranteed refunds. Following buyer confirmation, reviewed payouts normally take 1–3 business days.
How does the process compare with paying a seller directly?
| Arrangement | What to check | Important limitation |
|---|---|---|
| Direct payment | Recipient identity, exact item and recovery options | A payment to a seller does not use Yaqeen escrow. Ask the payment provider about dispute or recovery options if a problem occurs. |
| Cash on delivery | Courier inspection rules and seller terms | Paying at delivery does not itself provide a full device test or establish a return entitlement. |
| Yaqeen escrow | Order payment confirmation, item evidence and published terms | Identity checks do not certify the device. Disputes require evidence and do not guarantee a refund. |
What does escrow cost?
The buyer protection fee is Rs 400 below Rs 30,000, Rs 500 from Rs 30,000 through Rs 100,000, and Rs 1,000 above Rs 100,000. The protection fee is non-refundable once an order is placed. Delivery may be extra.
What should you keep as evidence?
Keep the listing, in-platform messages, payment confirmation and item photos. Record an unboxing video where possible. Raise a problem within the inspection window and follow the evidence instructions in the terms. Do not treat a seller screenshot as confirmed payment or a registration certificate.
Sources & further checks
Reviewed 2026-10-24. Official requirements can change.
Frequently Asked Questions
Is a dispute guaranteed to be resolved within 72 hours?
No. The terms give the buyer 72 hours from delivery to confirm receipt or raise a dispute. Resolution depends on the evidence and review process.
Are funds released automatically if I do nothing?
No. If the inspection window expires without confirmation or a dispute, Yaqeen reviews the order before releasing funds under the terms.
Does opening a dispute guarantee a refund?
No. Possible outcomes include a full refund, partial refund, exchange or no action. The outcome depends on the evidence and terms; the protection fee is non-refundable once the order is placed.
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