How Yaqeen keeps
your money safe.
Zero trust is earned, not assumed. Every mechanism on this platform exists because we started by assuming everyone is a scammer, and built defences accordingly.
CNIC Verification: How It Works
Every seller on Yaqeen must verify their identity before a single listing goes live. Our team manually reviews CNIC photos and selfies to confirm identity.
- Verification status (approved/pending)
- Last 4 digits of CNIC
- Name (from CNIC)
- Phone number
- City
- Your full CNIC number
- CNIC photos (deleted after review)
- Selfie photos (deleted after review)
- Biometric data
- Financial history
How verification works
You upload a selfie, your CNIC (front & back), and a selfie holding your CNIC. Our team manually reviews these to confirm your face matches the CNIC photo. After approval, we delete the images and store only your verification status and last 4 CNIC digits.
Escrow: Your Money's Journey
When you buy on Yaqeen, your money doesn't go to the seller. You transfer it to Yaqeen's escrow bank account. We hold it securely until you confirm you've received the item.
Buyer pays
Buyer transfers payment to Yaqeen's escrow bank account, NOT to the seller directly.
Escrow holds
Admin verifies the transfer. Funds locked. Seller is notified to ship. Seller cannot access funds.
Delivery & confirmation
Buyer receives item and inspects. 48-hour window to raise a dispute.
Buyer confirms
Buyer taps 'Confirm Receipt'. Admin releases funds to seller's bank account.
Dispute raised
Escrow frozen. Evidence collected. Yaqeen team resolves within 72 hours.
Auto-release protection
If you don't confirm or dispute within 72 hours of delivery, funds auto-release to the seller. You'll receive 3 reminders before this happens, via WhatsApp, SMS, and push notification.
Technical security
HTTPS everywhere
All data in transit is encrypted via TLS.
Secure cloud storage
Data stored on Supabase with encryption at rest.
Phone OTP auth
No passwords. OTP via SMS, rate-limited.
Manual ID review
Every seller CNIC reviewed by our team before approval.
Escrow protection
Funds held in separate bank account until buyer confirms.
Dispute resolution
72-hour resolution window with evidence-based mediation.
Your data, your control
We collect only what's needed to verify identity and process transactions. CNIC photos are deleted after verification review. You can request account deletion at any time by contacting us.
Fraud We Block, and How
CNIC + selfie manually verified by our team. No anonymous sellers allowed.
Escrow never releases until buyer confirms. No money moves first.
Pre-dispatch video required before seller payout is released
Sellers must declare PTA status. Buyers can verify IMEI before purchase.
Bank transfer proof required and admin-verified before order proceeds
Rate limiting detects repeated fake OTP submissions
Built on reliable infrastructure
Supabase
Cloud infrastructure powering our database, storage, and real-time features.
Resend
Transactional email service for order confirmations, verification notices, and alerts.
Firebase
Phone authentication via OTP for secure login without passwords.
Vercel
Hosting platform providing fast, reliable access across Pakistan.