What happens if the buyer doesn't confirm after delivery?

If the buyer doesn't confirm within 72 hours and doesn't raise a dispute, escrow auto-releases to the seller. Buyers receive reminders via email and SMS.

Can the buyer raise a fake dispute to keep both the product and money?

No. Disputes require an unboxing video (continuous, no cuts), photographic evidence, and written description. Yaqeen's team reviews both sides. Frivolous disputes are marked against the buyer's trust score and can result in account restriction.

How long does CNIC verification take on Yaqeen?

Upload takes 2 minutes. Yaqeen's team manually reviews your CNIC and selfie, and typically approves within 24 hours.

Can I sell without CNIC verification?

No. CNIC verification is mandatory for all sellers on Yaqeen. This protects buyers and gives sellers a verified trust badge that increases sales.

What types of phones can I sell on Yaqeen?

Yaqeen supports PTA-approved, Non-PTA, and JV (Joint Venture) phones. You must declare the PTA status honestly. Buyers see the exact status before purchasing.

How does Yaqeen escrow work?

Buyer transfers money to Yaqeen's escrow bank account. Seller ships the item. Buyer inspects it. If satisfied, buyer confirms and Yaqeen transfers money to seller's bank account. If there's a problem, buyer raises a dispute and money stays frozen until resolved.

Is Yaqeen free to use?

Signing up and browsing is free. Yaqeen charges a small escrow fee on successful transactions to cover payment protection and dispute resolution services.

Simple. Safe. Verified.

How Yaqeen works

Pakistan's first marketplace where you can buy and sell without trust issues. Everything is verified: identity, devices, payments.

Step 01

Find a listing

Browse verified listings. Every seller has been CNIC-checked. Filter by city, price, condition, PTA status.

Step 02

Check the badges

Look for CNIC Verified, PTA Approved, and Certified Seller badges. These are not self-reported. They're verified by us.

Step 03

Pay into escrow

Click 'Buy Securely'. Transfer payment to Yaqeen's escrow bank account, never directly to the seller.

Step 04

Arrange delivery

Contact seller via the app to arrange delivery. Meetup, TCS, Leopards, or Bykea in your city.

Step 05

Inspect & confirm

Receive and test the item. Happy? Tap 'Confirm Receipt'. Funds released to seller's bank account.

Step 06

Problem? Dispute it

Not happy? Raise a dispute within 48 hours. Escrow frozen. We review evidence and resolve in 72 hours.

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Frequently asked questions